Answers

• Secure buying & payment methods
We use Gumroad as e-commerce platform to securely process orders and distribute our content to you in a simple, fast and reliable way. Please read more about secure buying on Gumroad here. You can buy our products with all major credit / debit cards or with PayPal.

• Download of your files
After completing checkout, you can immediately download your purchased files. You will also receive a link to download files via the email address you provided. In case you lose your files we will send you a new link, if this happens do not hesitate to write us, find Contact & Support on our About page.

• About VAT and pricing
The EU made a major change to its VAT regulations in 2015 and now requires businesses to pay VAT according to the locations of consumers. This is why 19% VAT for EU customers is calculated and displayed during checkout.

• Multiton Bits sounds license
All our samples are royalty free. You can use all Multiton Bits sounds in the context of a musical or sound composition, for free or commercial use. The only limitation is that you can’t sell or distribute our samples in a form of standalone sounds as you purchased them.

• Formats that we distribute
We produce in Waveform Audio File Format (WAV), compatible with all music software programs. Wavs are delivered in 24 bit, 44,100 khz and are easy to embed into your project. Beside WAV format we also provide MIDI, Kontakt, Battery, Reason and Ableton Live formats with more sampler formats planned. Most of audio sequencers, samplers, and other audio apps support formats that we use.

• Services
Please note that you can hire our sound designers for external services related to creation of any kind of audio material.

• Refund policy
If you are not satisfied with your purchase we will to exchange it for another product.

• Contact
If you have any questions please contact us, find Contact & Support on our About page.




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